Knowledge Embedded in Outstanding Service

What's different about us? It's our service commitment to these core values.

Our Team

RiskAware offers over 20 years experience in risk mitigation combined with expert talents in investigation and account management. Our dedicated account team of U.S. based research experts, licensed private investigators, and veteran sales and support management are available when you need us by phone, fax, email, and cell phone – and often outside regular business hours. This experience and professionalism ensures that promises made are promises kept.

Your Account Team

  • Business Development

    Works directly with you to evaluate current processes, understand needs, and present customized solutions.
  • Investigators

    Perform background checks, drug screens, social media searches, and related services.
  • Operations Specialists

    Interface with clients and applicants as needed to support, train, and consult on RiskAware’s solutions.
  • Verifications Specialists

    FCRA certified specialists who verify Educational Degrees, Employment Histories, and Professional Credentials.
  • Technology Staff

    Supervises RiskAware’s technology platform and performance and assists on integrations with third party systems.
  • Applicant Services

    Answer applicant’s questions about the screening process and assist in the correction of any incorrect data.

Our Seven Point Quality Process

  1. RiskAware’s Private Investigation begins with Client’s Order Entry data which is reviewed before it is sent into research by comparing it to immediately available Address History / Social Security Trace information to ensure accuracy, conformity, and relevance. No junk in = no junk out!
  2. RiskAware supervises and obtains Consent and Disclosure forms.
  3. RiskAware inspects database search results, applying expertise as needed to redirect searches, remove records unrelated to your candidate, and/or clearing data integrity issues to accelerate final results and better control costs.
  4. RiskAware double confirms final results data, looking for two or more identifiers to certify information, or to identify false positives.
  5. RiskAware investigates found records (“hits”) at the source for increased accuracy and to research final disposition versus automatically releasing instant results without verification.
  6. RiskAware thoroughly verifies employment, education, and professional credentials in-house no matter how many phone calls are required.
  7. RiskAware reviews final reports, certifying complete when information is reviewed accurate, legally reportable, and compliant with FCRA, EEOC and State laws, enforceable guidelines, and/or restrictions.